What are most properties owners doing for their brand sites on a daily basis?  You are out there trying to sell your brand to industry partners and don’t have time to get products received and shipped, products re-ordered, handle customer issues and manage the site content, be it for a retail online store or an informational content site.

• Purchasing Management

    This aspect of your business is often overlooked and we know purchasing.  Allow us
    to manage all of your vendors (new and current), negotiate product costs, shipping
    expenses, rebates, return allowances, terms, and RTV.

• Catalog Management

    Cataloging of products is an extremely important aspect of the your online retail
    success. The steps it takes to get your products online requires
    Sample Acquisition, Search Engine Optimized Copyrighting of Short and Long
    Descriptions, Photography and Digital Improvements for multiple images.
    This is a very time consuming aspect any online retail organization.  We have the
    resources to tackle any number of products that you are looking to add or revise 
    on your retail online store.

• Retail Sales Management

    Setting and acheiving sales goals is key to the success of any retail organization.
    These goals have to be attainable and realistic and we can take exisiting sales data
    from your current site and create these types of goals.  These goals allow us to
    know the types of products and the amount of product that we will need to make a
    retail success story.

• Content Management

    If you have a content only online site, allow our expert copywriters to maintain the
    content on your site.  There are various techniques that can be used to improve the
    rankings on your content site so that you site is viewed as a relevant site on the
    search engines that matter.

• Customer Service

    Where does most of your customer data come from?  Your customer service team
    are the eyes and ears of your organization.  Your customers will tell your Customer
    Services representatives exactly how you are doing.  Allowing our team operate your
    customer service department will give you a closed loop lok into how we are doing
    for your customers.  We offer various reports and surveys to ensure that your
    customers are being treated the way you expect.  Also, we will train our
    represetatives on your brand so that they are able to speak knowledgably to your
    customers. 

EcomMutual can handle any and all of your daily online site needs by keeping the EcomMutual - "Community Retail Networks" fresh and up to date.  By keeping your online stores full of the most recent products and acting upon daily data and analytics so that you have the things that customers are looking for and receiving their orders in a timely manner.